Lydira

· now in public beta ·

The operating system
travel agencies run on.

CRM, every product vertical, and real double-entry accounting in one tenant, priced by plan, not headcount, with every AI call transparent and metered.

every vertical, one product · accounting in the box · flat pricing, not per seat · kvkk + gdpr

/what

Features that behave like infrastructure, not features.

/every vertical

Nine verticals, one product.

Air ticketing, visa, tours, charter, events & MICE, hotels, cruise, car rental, transfers, each with the operational tools it actually needs, not a generic list with a travel skin.

/real accounting

Double-entry, not a spreadsheet export.

Every sale posts a balanced journal to an 84-code chart. TOMS + KDV + VAT, e-invoicing, period close, multi-entity consolidation, all in the box.

/ai ledger

Every AI call, accounted for.

Inbox drafts, voice memos, card scans, proposals: each deducts from a transparent credit pool. No overage billing, no hidden inference costs.

/unified inbox

One thread per customer.

Email, SMS, WhatsApp, voice, meetings. Every touchpoint lands in a single timeline without extra tooling.

/your documents

Vouchers that look like you sent them.

Design the voucher, the rooming list and every supplier document: your colours, your letterhead, your block order, in two languages. The same design renders on the PDF and on the page the guest opens from the QR code.

/agency network

Sell to another agency without re-keying it.

Two Lydira agencies connect directly: one issues, the other's books receive the ticket, the passengers and the invoice. Nothing lands in your ledger until a human accepts it.

/built in

A customer portal your travelers actually open.

Most CRMs stop at the advisor's desk. We built the other half: a fully branded space your customers visit before, during, and after every trip. It's not an add-on or a roadmap promise; it's in v1, on every plan, ready the moment you sign in.

see every feature →

/traveler portal

A branded portal for every customer

Trips, documents, messages, checklists, pay, family, post-trip feedback, all under your agency's logo and theme color. Customers install it to their phone home screen and stay in touch with you, not a third-party app.

/secure pay

Customers pay without leaving the portal

Outstanding balance up front, installment timeline below it, one-tap pay through Stripe (where supported). Receipts download as PDFs. Refund requests route to the advisor for one-click approval; no chargebacks, no email back-and-forth.

/group trips

Family + group bookings, properly modeled

Honeymoon couples, multi-generation families, school groups, corporate teams: each member sees the shared itinerary, joins a group chat with the advisor, and keeps their own private document vault for visas and passports.

/web push

Pre-trip reminders, day-of nudges, post-trip prompts

"Trip starts tomorrow", "Check in opens", "How was Lisbon?" These are opt-in browser notifications that land on the customer's phone exactly when they're useful, never at 3 a.m. The advisor stays top of mind without lifting a finger.

/white-label

Your domain, your brand

Studio plans and up can serve the portal at portal.yourdomain.com, swap in their own logo and theme color, and (optionally) hide the Lydira attribution. Verify a TXT record, you're live; no support ticket, no hand-off.

/memory book

Post-trip keepsake PDFs

Once a customer submits feedback we render a downloadable memory book: cover, photo grid, day-by-day notes, and the advisor's recap. Print at home or share with family. A small delight that turns a transactional trip into a returning customer.

/principles

A short list of things we refuse to do.

  • no per-seat pricing

    Studio is a flat rate up to 5 advisors. Agency is flat, full stop. Growth shouldn't punish you.

  • no surprise bills

    AI usage runs through a transparent credit pool. When it's empty, features pause; they never overcharge.

  • no "call us" for basics

    Commission engine, forecasting, API access: all published in the plan grid. Enterprise is only for SSO and self-hosted.

  • no hostage-taking

    Data export is always on. Self-hosted if you need data residency. Take your data and walk out any time; nothing holds you back.

Built for operators.

Start a 14-day trial, with AI credits included in every plan, your data is always yours.