Lydira

/about

We're building the operating system for travel agencies.

Running a travel business in 2026 still means living in eight different tools: a CRM here, a booking tool there, commission sheets in a spreadsheet, the accounting in a system that's never heard of a trip, client conversations spread across Gmail and WhatsApp. We're pulling that sprawl into one product: every product line you sell, the customer relationship around it, and a real set of books underneath it all.

Why us, why now

Expedia didn't end travel agencies; it changed what they're for. The humans who plan honeymoons, navigate visas, and call the DMC when a flight cancels aren't competing with online travel aggregators; they're competing with Google, ChatGPT, and the anxiety of "what if I book it wrong". The advisor's job has stopped being "find the flight" and started being "make sure the whole trip doesn't blow up".

That's a software problem, and a wider one than "another CRM". Incumbents started with contacts and bolted on an itinerary builder; the ones that went deeper picked a single niche and stopped there. We built for the way agencies actually trade: a ticket consolidator, a visa desk, a tour operator, a charter broker and a full-service shop each get the operational tools their vertical needs, on one shared spine of CRM, customer portal and double-entry accounting.

The wedge isn't the booking screen; anyone can ship one. It's that operations and the books are the same system. A charter week, a BSP ticket and a hotel stay all post a balanced journal, bill through the same e-invoicing pipeline, and roll into one margin number, so the owner dashboard tells the truth without a month-end export and a reconciliation spreadsheet.

AI is the intelligence layer, not a bolt-on checkbox. Voice notes become scored leads. Forwarded hotel confirmations become trip segments. Inbox replies get grounded drafts. None of it replaces the advisor; all of it makes the hour they spend per trip feel like three.

How we work

  • We ship every week.

    Small, steady improvements, each one tested before it goes live. You're never waiting months for the fix or feature you need.

  • Compliance is a feature, not a checkbox.

    Jurisdiction-specific DPAs (external-counsel review in progress); a sub-processor list we keep continuously up to date; and a full audit history on every record so GDPR / KVKK requests get answered in minutes, not weeks.

  • No pricing games.

    One price per plan, the same wherever you are: no regional games, no per-seat games. Pay monthly, or annually for ~8% off. Prices move at most once a year, with 30 days' notice, and an annual plan holds its price for the whole term. The math is boring on purpose.

  • Zero lock-in.

    Every record exports as structured JSON, plus every file you've uploaded. The day you want to leave, we hand you the keys.