/solutions · air ticketing
Air ticketing that reconciles against BSP, not against hope.
Search and ticket from your own screen, import the day's sales report, and reconcile against the BSP file, with service fees, taxes, refunds, ADMs and ACMs all accounted for. Two views: the PNR a customer recognises, and the ticket register the back office audits.
- 07:45 → 09:55$212direct · 1 bag · refundablehold
- 10:30 → 14:05$1881 stop · cabin bag onlyhold
- 18:15 → 20:25$236direct · 1 bag · changeablehold
markup rule · corporate client · +$18 per ticket
/the old way
A monthly BSP file that takes two days and a spreadsheet to reconcile.
Service fees applied inconsistently because they live in someone's head.
A refund keyed in three places, so the invoice and the airline payable never quite agree.
/air-ticketing
Built for how the ticketing & bsp consolidators day actually runs.
Live booking, with credit and approval first
Search fares with filters and fare rules, then hold or ticket through your consolidator without leaving Lydira (Türkiye; flight add-on, Team and up). A credit panel shows where the booking takes the client's limit; a corporate client's own approver or your manager signs off when a rule asks, the seat holds meanwhile and the ticket is issued exactly once.
Flight offers the client picks by link
Gather several fares into one offer, paste it into an email or WhatsApp and let the client choose on their phone; the option they accept becomes a draft sale. Once ticketed, the traveller gets a passenger page with flights, PNR, ticket numbers, baggage and the airline's live status.
One box for every way a ticket arrives
Paste the GDS record, describe the ticket in your own words, say it aloud or drop the e-ticket PDF into the same box; the system works out which it is. An email forwarded to your ticket address becomes a draft sale, and a desktop agent watching the GDS printer folder turns every ticket you issue into a draft too.
Refunds and voids, one button each
Void lists the sale's tickets and greys out the ones the airline would refuse, with the reason beside them. Refund walks through segments, passengers and amounts, tax code by tax code. Exchange, add-collect, ADM/ACM and direct settlement correct both the client invoice and the airline payable, and in Türkiye the right refund document is issued or tracked, with VAT withholding handled for clients who apply it.
Airline reports, BSP and the cycle report
The airline's periodic report is read and shown to you first, and no sale exists until you approve; agencies in Türkiye get ready-made Turkish formats. Import the IATA BSP file and get AI suggestions for lines that don't match, then read each airline cycle's sales, voids and refunds with BSP, prepaid and card amounts on separate lines.
Service fees and corporate codes, applied for you
Service fees and markups apply by class, airline or client, and to a whole selection from the list. An airline corporate code kept on the client fills itself in, in search, on the ticket and on the corporate portal, so the client's negotiated fare is never forgotten.
Booking API: sell flights on your own website
Your website searches, prices, holds and tickets through the same flight search you use in Lydira, and the customer only ever sees the sell price. Sales land here as ordinary tickets on their own channel, and the payment your website took settles the invoice when you issue it. An add-on on Team and up, alongside the flight add-on.
- views
- PNR + register
- reconciliation
- IATA BSP
- analytics
- margin + sales
sales view + audit view
import → match → exceptions
/analytics/ticketing, CSV + PDF
/on the same platform
The vertical is specialised. The platform underneath isn’t separate.
Every invoiced ticket posts a balanced journal; commissions and service fees land on their own ledger lines; the cycle report says what each airline is owed per cycle and channel, so it's a number, not a fear. The consolidator's books stay closeable.
/crm
Customer 360 + unified inbox
Profile, history, preferences and every email / SMS / WhatsApp / call in one timeline.
/portal
Branded customer portal
Trips, documents, messages and post-trip feedback, under your own brand from Studio up.
/accounting
Double-entry accounting
Every sale posts a balanced journal to an 84-code chart; TOMS + KDV + VAT in the box.
/e-invoicing
E-invoicing where it’s mandated
e-Fatura and e-Arşiv go out through Veriban the moment an invoice is issued in Türkiye; FatturaPA, HMRC MTD and Peppol are on the roadmap.
/ai
AI on a transparent credit ledger
Drafts, scans and summaries priced per call, with no overage billing, ever.
/analytics
Margin + sales analytics
Per-vertical margin and operational sales reports, CSV + PDF, owner-gated.
Run ticketing & bsp consolidators on one system.
Start a free trial, no sales call. Mix this vertical with the rest of the catalogue, or run it as your whole business.