What reached Lydira this month.
New products and live booking
- Events & MICE workspace: run each event from one file, from the pipeline board and the proposal to the field operations plan and the extras that come up on site.
- Live flight booking: search fares, hold and ticket from your own screen through your GDS office or your flight consolidator, with a sandbox office to try it all first. Flight Live Booking add-on, Team and up.
- Transfer search and booking: one search across your own transfer tariffs, priced with your markup rules and booked from the same screen. Transfer Live Booking add-on, Team and up.
Selling and pricing
- Markup rules add your own margin automatically, by client, airline, class, company or branch, to flight sales and transfer prices.
- Flight offers: gather several fares into one offer, paste it into an email or WhatsApp and let the client pick on their phone; the accepted option becomes a draft sale.
Clients and travellers
- Possible duplicates: find client records that look like the same party and merge them, so nobody you already have gets a second record.
Corporate portal
- Corporate self-booking: your corporate client’s staff search and hold flights in the corporate portal within their travel policy, from a staff directory the client’s own admin keeps up to date. Agency and up, with Flight Live Booking.
- A passenger page for every ticket: send the traveller their flights, PNR, ticket numbers, baggage and live airline status in one link.
- Your brand on the corporate portal: your logo, cover and contacts, portal emails sent in your name, and the client’s own logo and representative beside yours. Agency and up.
Finance
- Foreign-currency invoicing: invoice in any currency, with the local equivalent printed, a buy and sell rate of its own on each sale and exchange differences on client and supplier statements.
- QuickBooks Online: your invoices, payments, expenses and journals flow into QuickBooks on their own. Team and up.
- Customer wallets: clients pay in advance, and you choose per client whether their invoices settle from the wallet, from credit or on account.
- Airline cycle report: every sale, void and refund an airline cycle closes, with the net you owe the airline, split by BSP, prepaid and card.
- Refund documents and VAT withholding (Türkiye): issue or track the right document for every refund, and invoice clients who withhold VAT correctly.
- Late-fee rules: set the interest you charge corporate clients on overdue invoices, for the whole account or per client. Agency and up.
- Incoming e-invoices (Türkiye) arrive with their taxes split out and their due date read, match the right supplier on their own, and can be pulled for any period you pick.
Security and privacy
- Performance monitoring now runs on New Relic, with its data held in the EU (Germany); error tracking stays with Sentry.
Everything else
- Tickets from text or voice: describe a ticket in your own words, say it aloud or forward the e-ticket email, and the sale is drafted for you.
- Built for US agencies: sales tax, a 1099-NEC ledger, seller-of-travel and insurance licences, a consortium desk and recorded travel insurance declines (US).
- Public API and webhooks: the full API contract is published, and webhooks now cover every product line and can be narrowed to the booking types you need.